Elauwit is a new breed of technology service provider. We believe that everything in life will be impacted or improved by our seamless connection to each other through IP networking. Our focus is improving the lives of those who live in student housing, conventional luxury multifamily communities or those who are guests of hotels and resorts. We empower community owners to improve connectivity for their residents by building and maintaining networks and by introducing new and innovative products to our customers and sales partners. We leverage the best telecommunication providers and in-home technologies and combine that with amazing customer service and support tools to generate value. We are looking for sharp talent to join our team to focus on supporting our existing communities and services.
The Account Executive is responsible for selling Elauwit's products and services to Multi-Dwelling Unit (MDU) properties/communities, managing contracts for accounts, as well as representing Elauwit Networks at meetings, social functions and in the community. We are looking for an individual who is self-motivated, detail oriented, works well both independently and as a team player, and enjoys working in a customer service environment. As an essential function of this position, the employee must be able to handle high levels of stress satisfactorily and be congenial with other employees and customers at all time
We understand that our employees are our most important resource. To demonstrate that we place value in our employees, Elauwit offers competitive salaries, an excellent benefits package and a working environment that nurtures personal development and the opportunity to grow your talents.
Manages contracts including renewals and new contracts. Reviews all associated documentation for accuracy. Reviews assigned territory to ensure all customers are contacted on a prescribed, periodic basis.
Assists the VP of Sales in the preparation of project status reports and maintains accurate sales/service records and customer activity records.
Provides exemplary customer service in order to build and maintain strong relationships with customers. Addresses complaints quickly, provides prompt follow up, and advises management of any situation outside position's scope of authority.
Achieves and exceeds assigned sales and business quality objectives.
Maintains professional, technical knowledge and competitive analysis by attending educational workshops, reviewing professional publications, establishing personal networks and monitoring competitive services / products
Makes presentations to Property Owners, Managers and Developers, and attends meetings and social functions to maintain a high level of visibility for Elauwit.
Regular, consistent and punctual attendance. As needed, must be able to work some nights and weekends if a project or proposal is due.
Generates new leads with targeted businesses through various prospecting activities, including cold calling, customer referrals, and partner relationships.
QUALIFICATIONS, SKILLS, AND ABILITIES:
Good written and verbal communication skills
Exceptional track record of developing and implementing marketing and sales strategies that have consistently met or exceeded planned objectives
Provide personal leadership by example
Ability to work collaboratively with colleagues and staff to create a results-driven, team-oriented environment
Ability to identify and communicate issues as well as provide recommendations for resolution
Excellent organizational, verbal, and written communication with a high degree of attention to detail
Must possess strong interpersonal skills and can interact with all levels of employees in a professional manner
Bachelor degree in related field preferred, or equivalent experience
3-5 years of experience in the related experience
Primarily in an office environment. Ability to work evenings and/or weekends as needed