Job Duties and Responsibilities

  • Accurately enter, classify, post, and send invoices and statements to customers;
  • Post customer payments by recording cash, checks, and credit card transactions
  • Reconcile billings by verifying and entering transactions from lock box and local deposits
  • Perform collections activities on a daily, weekly and monthly basis; update other departments on status of customer payments
  • Correspond with customers regarding invoicing inquiries, payment status and any other customer related matters in a professional and timely manner
  • Maintain customer records, contracts, invoices, credits, correspondence etc via paper and/or electronic records
  • Verify validity of account discrepancies by obtaining and investigating information from sales, trade promotions, and customer service departments
  • Resolve valid or authorized deductions by entering adjusting entries
  • Resolve invalid or unauthorized deductions by following pending deductions procedures
  • Resolve collections by examining customer payment plans, payment history, and credit line.
  • Prepare accounts receivable, collections and other reports
  • Assist with monthly close process and ensure assigned deadlines are met.
  • Protect organization’s value by keeping information confidential
  • Follow and perform duties in a manner consistent with the policies and procedures established by the Company
  • Assist with other projects and perform other duties as assigned


EDUCATION: High School Diploma or equivalent required. Associates or Bachelor’s Degree preferred.

EXPERIENCE: Two years of Accounts Receivable experience is required.

SOFTWARE EXPERIENCE: QuickBooks and Microsoft Office experience is preferred.


  • Must be reliable and motivated with a very high attention to detail
  • Administrative and data entry skills
  • Strong analytical skills
  • Excellent organizational skills
  • Must be able to multitask successfully
  • Willingness to adapt to shifting priorities