Elauwit meets high-tech demands of Seattle's metro condo market
Located in the heart of Belltown, the Grandview Condominium is a smart and sophisticated community, rated as the best residential high-rise building in downtown Seattle. This 27-story, steel and concrete residential tower lives up to its name by offering breathtaking views of the Olympic Mountain Range, Puget Sound and downtown Seattle, and is a few blocks away from Pike Place Market.
It's a community that welcomes only the hippest, most affluent, super-savvy resident.
So, what were Grandview executives supposed to do when posed with the ultimate lifestyle request - a comprehensive digital package?
Grandview residents love and appreciate their luxury sky homes, attractive location and low homeowner dues. But being in a high-tech metropolitan hub, they recognize the demands of the new economy. That’s what led them to seek state-of-the-art telecommunication services at a good value and, ultimately, to Elauwit.
And, of course Elauwit over-delivered.
All new fiber-optic technology and infrastructure was installed to allow Grandview residents to have the best of both worlds - robust content and ultra-high speed services. Each unit now has a fiber-optic network terminal to distribute the highest quality, future-proof video and Internet signals.
The telecom network delivers these services to every unit:
- High-Definition Television: IPAdvantage DirecTV Choice 150 channel lineup plus 40 HD channels and HD-DVR (with unlimited individual upgrade options)
- High-Speed Internet: 10/10 Mbps Internet with unlimited resident devices (with individual upgrade options to 100/100 Mbps)
- Telephone: Voice-over-internet-protocol telephone with unlimited long distance calling in the US and no-fee services such as caller ID, voicemail, 3-way calling and more
This entire triple-play package is priced well below any other retail price available in the area, and is a component of the resident’s monthly assessment. The reliable, convenient, expandable telecom network is delivering service the tech- savvy residents craved: greater speed, more programming and options to upgrade, all at a savings to their monthly budget.
But, as good as everything sounded, Grandview resident, Bob D., had his initial reservations.
"My experience with Elauwit was a pleasant surprise. I wasn’t sure what to expect, but [Elauwit’s project manager] kindly adjusted his schedule to meet with me. He was prompt, kind and courteous. He took time to explain the upcoming changes and next steps," Bob said.
Stephan Martinez did know what to expect. And, given his dual interest as Grandview resident and President of Grandview's Home Owners Association, they were high.
"Working with Elauwit on our condo rehab was amazing. Elauwit came in with a competitive bid to add new fiber to the superstructure and bring services to each unit in the building. Elauwit stayed in touch, responded to our concerns at each step and made the install as painless as possible. Elauwit exceeded our expectations," said Martinez.
Working with Grandview to develop a customized and comprehensive data package is what Elauwit thrives on. Meeting and even exceeding expectations is just the cherry on top.